A million calls for ambulance ended without patients getting face-to-face treatment

Call handlers are more likely to give advice on the phone instead of sending someone to see a patient, which can involve directing them to a pharmacy or urgent care unit using their own transport.Call handlers are more likely to give advice on the phone instead of sending someone to see a patient, which can involve directing them to a pharmacy or urgent care unit using their own transport.Read MoreHealth News | Mail Online